Engagement Services

Loylogic Group Aug 29, 2014

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Once the experience is designed, the performance needs to be delivered. Through our highly specialized loyalty services, we bring our customized points products to life. In concert with the client teams, our global team of loyalty and e-commerce experts works relentlessly on driving member engagement and delivering success according to agreed plans.

„U.S. households are only active in 44% of their average 22 program memberships.”

Performance

Loylogic is your full service points commerce partner, giving your team the opportunity to focus on the core business. As a consequence, we simplify team interaction. Through a Single Point of Contact (SPoC) supported by a client help desk, we secure streamlined reporting, superior service quality, clear responsibilities and speedy follow-up.

Data Insights

We analyze data, find patterns, merge them with available client data and derive jointly agreed actions and campaigns. Through the integration with leading marketing technologies and partners, we personalize member experiences across channels.

E-Commerce

We deliver the entire value chain of online marketing, from e-commerce planning and the creative design of online campaigns, to merchandising and operational execution to measurement and reporting.

Technology

Loylogic ON, the global leading points commerce platform, is our proprietary technology that we maintain but – more importantly – further develop each day. Our services include hosting and maintenance, custom development as well as a 24/7 help desk.

Sourcing

Our global team of trend scouts, category managers and buyers manage hundreds of merchants globally, offering close to 1,000 leading consumer brands and a catalog with thousands of hand-picked products and services that ship to 200 countries.

Affiliate

We feature over 2,000 online stores by integrating into 20 leading affiliate networks worldwide. The result is a truly unique global online shopping experience that you can offer to your members for collecting your points or receiving cashback when shopping online.

Clearing

Managing the collection and conversion of points into monetary currency and paying thousands of partners worldwide in their preferred currency is our job. We report performance in the format, frequency and detail that your accounting team desires.

Support

Through our help desk team and an advanced ticketing system that is seamlessly integrated into your end user support workflows, we empower your agents with the required information to wow your members along client touch points.

Performance

Loylogic is your full service points commerce partner, giving your team the opportunity to focus on the core business. As a consequence, we also simplify the way your team interacts with us: through a Single Point of Contact (SPoC) supported by a client help desk we secure streamlined reporting, superior service quality, clear responsibilities and speedy follow-up on any wish your team might have.

Data Insights

We analyze data, find patterns, merge them with available client data and derive jointly agreed actions and campaigns from it. Through the integration with leading marketing technologies and partners, we personalize your members experience across channel.

E-Commerce

From e-commerce planning, to the creative design of online campaigns, the merchandising and the operational execution as well as the measurement and reporting, we deliver the entire value chain of online marketing.

Technology

Loylogic ON, the global leading points commerce platform is our proprietary technology that we maintain but – more importantly – further develop every single day. Our services include hosting and maintenance custom development as well as a 24/7 help desk.

Sourcing

Our global team of trend scouts, category managers and buyers manages a portfolio of hundreds of merchants globally, offering close to 2,000 leading consumer brands and a catalog with thousands of hand-picked products and services that ship to 200 countries.

Affiliate

Through our integration into more than 20 leading affiliate networks worldwide we feature over 3,000 online stores. The result is a truly unique global online shopping experience that you can offer to your members for collecting your points or receiving cashback when shopping online.

Clearing

Managing the collection and conversion of points into monetary currency and paying the thousands of partners worldwide in their preferred currency is our job. And of course we report performance in the format, frequency and detail that your accounting team desires.

Support

Through our second level help desk team and an advanced ticketing system, seamlessly integrated into your end-user support workflows, we enable your agents with the required information to wow your members along client touch points.